How we work

We work with clients in a variety of ways, depending on the needs of the business; below is a summary of the way in which you can work with us.

Before making any decisions, we would strongly encourage you to get in touch for a free HR consultation of up to 30 minutes, with owner and Senior HR consultant Su Allen. Su can put your mind at ease and walk you through the ‘next steps’.


Our most popular and cost effective option.

Provides both telephone and/or email support, giving you the chance to talk through issues before they become major problems.

We edit or draft employment correspondence for you from scratch, tailoring it to the needs of your business. We support you through every stage of difficult employee issues, so that you are not floundering and feel confident about your actions.

Our retained clients are also provided with a comprehensive Starter Pack and benefit from many additional extras throughout the year, such as regular bulletins and monthly employment law and health & safety newsletters.

Our prices are competitive and we can either provide unlimited support or, for smaller businesses that need to tightly contain their costs, a defined amount of support each month.

All we ask is that you sign up for one year.

We also provided Retained clients with an online HR Software system, to assist them with things such as employee timekeeping and attendance, absence management, holiday requests, document/template storing, compliance and much more. We provide this at a very small extra monthly cost – depending on the size of the business.


Exactly as it says.

We respond quickly and effectively, as and when required, to all your unexpected or pressing HR problems, from employee performance issues to long term sickness absence and disciplinaries…in fact, any kind of HR situation you can think of.

You pay as you go, with no minimum sign up period.